24 November 2008

FAQ

Have a question? Maybe your answer is here? :)
Here are some of our most frequently asked questions...

Q) What are your custom logo prices?
A) Please check out the web site for the most current logo packages and pricing.

Q) How long is the turn around time for a logo?
A) Custom logo's are just that, "custom".  A new custom logo can take anywhere from 3 weeks to 3 months to complete. There are a lot of determining factors when it comes to a custom logo. Currently HK Creations has a 3-4 week waiting list. Once a payment is received for your logo you will be advised as to when your logo will be started.

Q) What is the best way to contact HK Creations?
A) E-Mail is the best way to contact us! heidi@heidikrugercreations.com

Q) I want a warehouse logo, how do I buy it?
A) Use the "Buy It Now" button of the blog. Once your payment clears with PayPal.com we will take your logo off the blog.

Q) Can you recommend a place for printing business cards and other materials?
A) Currently we recommend WHCC for business cards, ti-folds, folded and flat cards. Another great place for business cards plus letterhead, envelopes and more is Overnightprints.com

Q) Web Design... I have a Blu site and would like to customize it, can you help me?
A) YES! we love working with Blu sites and have helped many photographers customize their blu sites. We can design something for you and help you upload fast-loading, quality photographs without the slow downloading time. Please send us and e-mail BEFORE you buy your Blu site and we'll help you from start to finish!! Design is what we do best!

Q) I want to purchase templates but I do not see the option to buy the ones I want?
A) Sometimes our older collections are not on the purchase page. If you see a collection you want but do not see where to buy it simply go directly to www.paypal.com, use our e-mail address as the payee (heidi@heidikrugercreations.com) and make a payment for the listed template price. In the notes section, tell us what your purchase is for, it's super simple! :)

17 November 2008

OHHHH NO.... :)

my internet connection is down!

I recently moved, my internet was suppose to be up and running today (Monday) but no such luck.

I apologize if you are trying to get ahold of me. Keep your fingers crossed, hopefully Tuesday we'll have better luck!

Thank you in advance!

:) Heidi and Team
HK Creations